At Bookly, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or mobile application. We value your trust and are committed to maintaining transparency and following best practices to safeguard your data.
Please read this Privacy Policy carefully to understand how your information is handled. Note: this Privacy Policy applies only to the Bookly website and mobile application. We are not responsible for any third-party claims or external websites.
Types of information we collect
Personal Information refers to information that identifies you as an individual. This may include:
- Full name
- Email address
- Mailing address
- Phone number
- Passport details (if required for flight booking)
- Payment details (e.g. credit/debit card information)
- Any other information you voluntarily provide
If you do not wish to share your Personal Information, please do not provide it through our website or customer support channels. However, this may limit your ability to book flights or access certain features.
Important: never share your card details, OTPs, or login credentials with anyone claiming to represent Bookly.
Use of personal information
Bookly treats your Personal Information with strict confidentiality. We do not sell, rent, or trade your personal data to any third party. Your information is used strictly for the purposes outlined in this Privacy Policy.
If you choose not to provide certain Personal Information, you may not be able to access specific services or complete flight bookings on our platform.
Communication
You may contact Bookly through:
- Live chat
- Customer support
- Social media platforms
Any Personal Information shared through these channels will be handled in accordance with this Privacy Policy.
Automatic collection of non-personal information
To enhance your browsing experience, our website uses cookies and similar technologies. These help us personalize content based on your activity and improve overall functionality. You can manage or disable cookies through your browser settings.
Non-personal information we may collect:
- Browser type
- IP address
- Date and time of access
- Pages visited on our website
- Referring website address
This information does not personally identify you and is used to:
- Improve website performance
- Analyze user behavior
- Enhance customer experience
- Strengthen website security
How we use your information
The Personal Information collected by Bookly is used for:
- Processing flight bookings
- Issuing tickets and confirmations
- Providing customer support
- Sending booking updates and notifications
- Improving our website and services
- Maintaining security and preventing fraud
Sharing of information
With your consent, Personal Information may be shared with:
- Airlines (for ticket issuance and reservation confirmation)
- Payment processing partners
Bookly only shares the minimum information required to complete your flight booking.
Removal of personal data
You may request deletion of your personal information at any time by contacting us at support@bookly.com. Upon request, we will remove your partial or complete personal data in accordance with applicable regulations, except where retention is required by law.